Return Policy for YouTeek Handicraft Exhibition

Thank you for choosing YouTeek Handicraft Exhibition. We want you to be completely satisfied with your purchase. This Return Policy outlines our guidelines for returns and exchanges.

1. Returns and Exchanges:

1.1 Eligibility: We accept returns and exchanges within [insert number] days of the delivery date. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

1.2 Non-Returnable Items: Some items are non-returnable, including personalized or customized products. We will clearly indicate non-returnable items on the product page.

2. How to Initiate a Return:

2.1 Contact Us: To initiate a return or exchange, please contact our customer service team at [insert contact email] with your order number and a detailed reason for the return.

2.2 Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on where to send the item.

3. Shipping Costs:

3.1 Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

3.2 Refund of Shipping Costs: If the return is due to a defect or an error on our part, we will refund the cost of return shipping.

4. Refunds:

4.1 Refund Process: Once we receive the returned item and inspect its condition, we will process the refund or exchange. Refunds will be issued to the original method of payment.

4.2 Refund Timeframe: Please allow business days for the refund to be processed. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

5. Damaged or Defective Items:

5.1 Reporting Damages: If you receive a damaged or defective item, please contact us within [insert number] days of receiving the product. Include photographs of the damage to expedite the resolution process.

5.2 Replacement or Refund: We will either send you a replacement item or process a refund, including any applicable shipping costs.

6. Contact Information:

If you have any questions or concerns about our return policy, please contact our customer service team at Contact@youteek.com
Thank you for shopping at YouTeek Handicraft Exhibition. We appreciate your understanding and cooperation.